"If the shoe doesn't fit; don't wear it!"

www.frostshoes.com will accept any UNWORN or DEFECTIVE merchandise within 45 days of purchase.

www.frostshoes.com will include an adhesive return label with each and every purchase you make with our store.  Simply package the product in it's original packaging and adhere said label to the exterior of a safe shipping box.  We will credit your account the total cost of the purchase less the initial shipping cost.

PRODUCT RETURNED IN A MANNER THAT DAMAGES THE PRODUCT AND/OR IT'S ORIGINAL PACKAGING WILL RESULT IN REJECTED REFUND AND RETURN AT YOUR EXPENSE.      

We are a small business built on customer relations, so rest easy knowing we will make your experience with our online store pleasant. Please contact us via e-mail or telephone if there is a fit issue, quality issue or general concern with the product you purchased from our store. We sincerely appreciate your business and hope the "shoe fits"!

UNITED STATES CUSTOMERS

www.frostshoes.com, in addition to the information stated above, offers FREE DOMESTIC RETURN SHIPPING ON ALL PACKAGES SHIPPED WITHIN THE CONTINENTAL UNITED STATES.  Please review the information above for details in reference to return shipping and consider www.frostshoes.com often!

CANADIAN CUSTOMERS

www.frostshoes.com, in addition to the information stated above, asks the Canadian consumer to accept the responsibility for any and all return shipping costs.  www.frostshoes.com will gladly refund the cost of the product returned once received less any shipping cost related.  Please review the information above for details in reference to return shipping and consider www.frostshoes.com often!

Global Customers

www.frostshoes.com , in addition to the information stated above, asks the International consumer to accept the responsibility for any and all return shipping costs.  www.frostshoes.com will gladly refund the cost of the product returned once received less any shipping cost related.  Please review the information above for details in  reference to return shipping and consider www.frostshoes.com often!